Delete account and data

How to request deletion

Send an email from the address associated with your Lúmina account to mekiva.software@gmail.com with the subject “Delete Lúmina account”.

Include only the information needed to identify the account. Do not send passwords or banking information.

Request deletion by email

What is deleted

After the request is verified, the Lúmina account and associated cloud-progress data controlled by MEKIVA will be deleted, except information that must be temporarily retained for legal obligations, security, or fraud prevention.

Purchase history managed by Google Play may be retained according to Google's own policies and obligations.

In-app deletion

Lúmina will provide an accessible account-deletion option in the app so users can start the process from their account settings.